Booking.com satisfaction data
In 2018 the services of YES scored an average of 4.3 out of 5. These data are based on 54 new hires who filled in the survey during 2018.
Me and my wife would like to thank Mieky for her amazing support during our first year in the Netherlands. Apart from finding a great kindergarten for our daughter, as soon as we arrived in the Netherlands, which given the lack of spots in the kindergartens in Amsterdam was something close to a miracle, she also helped us navigate through a quite complex process of finding and choosing a school for Elisa. Whenever we needed help Mieky has been there for us, either by advising regarding the schools we were looking at, attending to school open days with us or checking that the school application is correctly filled.
We cannot thank Mieky enough for her help, her effort and her passion and we would like highly recommend her and the whole Yes team services! Thank you!
Mihai & Cristina, Booking.com, 2019
I would hereby like to highly commend the services provided by both Mieky van Schijndel and Claudia Wage-Brans of the Young Expat Services team. From the onset, as we liased with Mieky about our three sons education options in the Netherlands, we felt completely understood and were always given accurate information. She handled the applications and enquiries with great efficiency keeping us updated on the progress and status of each child. Upon arrival, Mieky truly became a very solid anchor in the expat service provided by Booking.com. She has helped us navigate through the schooling system, weathering all the ups and downs with empathy. I could not recommend her more highly, what a pleasure and saving grace! Claudia was yet another huge blessing to our youngest son whilst giving him lessons in Dutch. We were thrilled with the weekly email reports on how he was doing in the lesson. She made the lessons so interesting and fun that his enthusiasm to meet with her each week was tangible. We loved the photos and literary recommendations made, it was a sad last lesson not only for him but for us as a family. Thank you both so very much for doing an incredible job at helping us integrate.
The Robinson Smith Family, Booking, 2019
Now that the school year is over, I thought I would send you a note to say thank you for helping us adjust to our new home and adapt to new experiences and environments. We would like to thank you for connecting us with Elisabeth. Martin simply adores her and is always very excited to go to the weekly language classes. We were very pleased to see the change in his confidence levels as his language improved. Both Eline and Elisabeth were very supportive as we made this important and exciting transition. Thank you for being so professional, well-prepared and having excellent follow-through!
Family Marina, Booking.com, 2019
Vlad finished the integration school in Batavia. Was an amazing year and teachers from Batavia were extraordinary. We want to thank you and to YES team for helping us in finding this school, for your support in a smooth transition in Dutch system school. Thank you!
Family Vrincianu, Booking.com, 2019
Maria and I would like to thank Anita very much for all the hard work with us. We know that our case was not easy, we started the process very raw in how things are in the Dutch educational system and she was very nice and patience in deal with our doubts and fears. I sincerely thank you for her kind and thorough approach.
Mario Barros & João Lovo, Booking.com, 2019
We relocated from Sydney to Amsterdam in July 2018 with our 3,5 years old daughter. When we first moved there were many things that we should immediately start doing, like completing all the registerations, renting the property, choosing the school etc so at this point YES’s service really made our life easier. We had our first meeting with Annelous when we were in Sydney. We had our second meeting soon after we arrived in Amsterdam and after that she was our life saver. She arranged all the appointments with the schools, we visited the schools together and finally we decided for both the preschool and the school and we are very happy with our decision. Annelous is a very organized person, she has exellent follow up skills. She has full knowledge of her job and doing it very properly. She really supported us a lot during this process. So special thanks to her for her great support.
My daughter started the school and then very soon we met with Elisabeth who was going to teach Dutch to my daughter for 10 hours. It really takes time for my daughter to get used to a foreigner but Elisabeth won her trust the first day that they met and after that she spent great time with her. You can leave your child with her with inner peace, be sure that your child is having great time with her and also learning by playing. By means of this review I want to thank Elisabeth for being so soft, loving and warmhearted to my daughter. Her Dutch really improved after her lessons with Elisabeth and she learned all these in a joyful way😀
Sedef Tanyer, Booking.com, 2019
We recently moved to Amsterdam from USA with three children, ages 10, 8 and 3. YES has been instrumental in helping our family find the right schools for all three children which led to settling in the right neighborhoods and having a wonderful transition abroad! We cannot thank YES enough for their professional guidance and support through this journey.
When choosing the right school for each child, we had discussed, considered and visited many different options – international schools, regular Dutch schools and Dutch Montessori schools which helped us get a deeper understanding of each system and make the right choice for our children. Eline and her colleagues were extremely helpful in finding these schools, setting up tours and attending some of tours with us. We could never have gotten the same information and made these choices by simply reading their brochures on the internet – Eline’s deep knowledge of the school system and connections with heads of schools is a huge asset!
Additionally, YES connected us with an amazing tutor, Elisabeth to help our oldest with learning Dutch. Lessons with Elisabeth were a major highlight for our family – my 10 year old has never experienced such fun, 1:1 hands on learning! They visited the Rijksmuseum, supermarket and baked lots of delicious desserts all while learning the language. He came home glowing after each of those sessions and his enthusiasm for learning Dutch only increased!
Overall, we are extremely grateful that Booking offered us the YES service to make our move abroad with three children an amazing experience.
Olga and Bilal, Booking.com (relocated from Seattle, USA in Dec 2018)
We are very pleased with the service provided by Annelous from YES. We moved from China to the Netherlands with my family, including a 3 years old boy. Annelous helped us for searching pre-school, visiting primary schools and communicating between us and head teachers of schools.I could image that the situations are different from family to family, even though Annelous did an amazing job and helped us with passion, patience and of course is very professional. Aside from the school hunting, she also helped us understanding the Dutch education system, and guided us how to make proper conversation with the head teachers.The overall service is very good and helpful, we can always get informative explanation and reference regarding the schools and education.
I would recommend Yes to my colleagues if there is a chance. Many thanks!.
Yiliang, Booking.com, 2019
We were moving from Argentina to the Netherlands with a 2 year old and a 16 year old girl.
YES contacted us before we even moved to assess our needs, goals, and expectations regarding education of our children. The service was personalized, patient, and professional. Eline was very thorough explaining all the intrincacies of the dutch education system and our options. She guided us visiting schools, managing our expectations, explaining differences, pros and cons.
The dutch lessons they provide as well are something our 16 year old very much enjoyed, and for anyone who has to deal with teenagers, they’ll know how rare that can be.
YES also helped us fill applications and explain pre-school (voorschool) for our youngest one.
The entire process would have been a nightmate without their help.
Thanks YES and Eline!
Family Ponessa, Booking.com, 2018
The team at Young Expat Services provided us with great support during our relocation process from Israel to the Netherlands. It started with an hour long call we had prior to the move, during which the team had walked us through the differences between the education system in Israel and the Netherlands. We then discussed our expectations and how they can be addressed upon arrival to the Netherlands. We felt like there was someone who understands us (despite the cultural differences), can relate to our concerns and has hands on knowledge on how things actually work. Upon arrival to Holland we had another hour long call with the team in which we dived into specifics and took some concrete steps to find the right place for our child. Throughout the process we felt that we are in good hands and that we are communicating with someone we can trust. For us, that was exactly the sort of support we were looking for. Thank you for the support and the great service.
Booking employee, relocated from Israel to the Netherlands during 2018
I would like to thank YES for the help with the school search. Very professional and kind. They have explained me different choices, made the appointments for me and assisted me during the process.
Victor Bobea, TomTom, 2018
It’s a great pleasure to be able to share my gratitude for the support YES, and especially Eline and Claudia, has provided for my family. It’s never an easy feat to leave your home behind and move to a new place but it’s even more challenging when you have the small members of your family that you care about the most. Will they be able to adopt to a new culture, pick up a new language, will they be well received in a new school and how to find it, let alone a good one, in the first place? But all those doubts vanished into thin air as soon as I got in touch with Eline.
No, it wasn’t like all the questions were miraculously sorted out but due to how well everything was organised, structured and reasoned – I never had a single doubt we would make it through. And it won’t be an exaggeration to say that Eline took our interests and wishes above all and I clearly remember that moment of a shared joy when we received a viewing confirmation from the schools that we wanted to visit first. We move to the Netherlands in June and it’s undoubtedly sole Eline’s achievement that in such a short time both of our kids landed in an awesome school and were able to start their classes before the end of the school year.
So by the time when the new school year began they had already been well prepared and were no longer the newcomers. And when I thought things couldn’t be better – our kids began attending Dutch classes with Claudia. I must admit, it was something special, spectacular and so uncommon, at least for the country we came from, that I wished I had had language classes like that when I was a kid. It weren’t the regular boring classes but the ones during which the kids learnt the language by walking a dog in a park, drawing their outline body shape, cooking the pancakes, etc. And on top of that a meticulously prepared followup written by Claudia describing the past class. The classes like that and Claudia’s overall dedication played a crucial role in helping our kids to embrace Dutch language. All in all it was such a pleasant experience that I full heartedly would love to recommend Eline, Claudia and the whole YES team. It’s impossible go wrong if you have YES by your side!
Sergey Tolmachev, Booking.com, 2018
I’d like to say abig “Thank you” to Eline from YES. With her help we had such a smooth integration to the Dutch school system! Finding a place for my kids was not an easy task as my daughter was about to enter a secondary school age and my son has started a primary school not long ago.
And on top of that we were constantly changing our minds about where we were going to live.
Eline was helping us from the beginning to the end and she managed to find such a perfect school for both of my children that they are happy to go there every day. She was always ready to help with our questions and concerns and gave us a very detailed and clear picture of what we need to do and how to do it in the best possible way. Looking back at the whole relocation process I feel so happy that we had support from Eline. It was so warming and reassuring to see that someone is really caring about your family and helping you in such times.
Tim Gudilin, TomTom, 2018
The Young Expat Services team provided invaluable advice for our family when deciding on the right school option for our son. They are not only very knowledgeable about schooling options in Amsterdam but more importantly they genuinely care about what is best for families and do not apply a cookie-cutter approach. I’d work with them again in a heartbeat and they are definitely my go-to source of advice for all things schooling.
Kirsty Weir, Booking, 2018
You, Mieky and the team are incredible and were beyond helpful. You were fast, responsive, proactive and thoughtful in every action and interaction with us. The school search for our children was literally the most important thing in our lives, your excellence and consistency means the world to us. Thank you!
Fraser Parker, Metro, 2018
We were very pleased with the help we received from Eline at YES. Because we had unique situation – an older child who will need to go to secondary school in two years and a younger child who could go straight into a Dutch primary school – we really relied on Eline’s knowledge. We had several long talks with Eline who was very helpful and gave us all the information we needed about the Dutch education system. She found, in our opinion, the best school for us, they welcomed our son with open arms, and were very experienced with non-Dutch speaking kids. Without Eline, our first few months in the Netherlands would have been much more difficult. We are very grateful for her help.
Mandy and Mike Chu, 2018
We were lucky to get their support, They were very helpful from the early beginnings. The initial call with Anita helped us a lot to get a general understanding of what we were up to, And made us feeling supported and less worried as we are not going to be alone through the journey of choosing a good school and education options for our daughter. Then after our daughter started school, Claudia started her sessions with our daughter there. Claudia really did a wonderful job she was very helpful to us and to our daughter, Not just improving her Dutch but also Claudia was the main reason that our daughter developed good and fast during the school year.After finishing the sessions with Claudia I noticed my daughter became more confident to speak Dutch and open to make friends. Anita and Claudia both were professional,friendly, caring for details and supportive all the way. YES gave us the feeling there is someone ready to help you and your kids anytime you need help, Without YES our first year in The Netherlands would be difficult and confusing, Thank you, Anita and Claudia for everything!
Rabab Omar, Booking.com, 2018
From the day we arrived we were treated like the most important people and I want to say “thank you” to Anita, Elisabeth and the Young Expat services. Anita helped us so much with finding a great school for my daughter. Took the time to explain the school systems and also taking into consideration the shyness of my daughter and discussed that with the school, which helped tremendously.
Elisabeth, she is just amazing! From the first day when my daughter met her, she was instantly comfortable with her, which if you know my daughter that doesn’t happen very often. That was so good! She loved and was so excited to see Elisabeth on their weekly meetings. Thanks so much for all the work you all do! You make a big move a lot more easier and we truly appreciate it all.
Adri Engelbrecht, Booking.com, 2018
We had the smoothest transition a family could ask for. We had a long talk with Anita who was very helpful and gave us all the information we needed about the Dutch education system. Anita found ,in our opinion, the best school for us, they welcomed our son with open arms, and were very experienced with non-Dutch speaking kids.Finding a school and a preschool for our sons would have been so hard without the services provided from YES. We were blessed to have Elisabeth as a private tutor for our oldest son. Elisabeth’s ways of teaching has improved our son’s Dutch speaking tremendously, we are forever grateful for her. We highly recommend contacting YES if you are planning to move to the Netherlands, they can help you with everything related to education with a professional matter.
Sura Ghazal, Booking.com, 2018
I’d be delighted to share my feedback of the service YES provided for us when we relocated to Amsterdam. I found YES to be highly professional and organised but with a very friendly, approachable team. From the beginning of our contact with YES they’ve been helpful and always available to answer our questions. The initial phonecall was helpful and we set out a clear plan for what was ahead and what they would be able to help us with. They managed our expectations and their knowledge of the education system is exceptional. The tutor we were allocated is a wonderful lady named Elisabeth. My son has thoroughly enjoyed her sessions and really grown in his skills and confidence with his Dutch and his overall approach to learning has improved. Elisabeth kept in contact with us and we feel she went over and above what is normally expected of a person in this role. We can’t praise YES highly enough, their help and support have been more than we could have expected!
Katie & Bruno, Booking.com, 2018
“I am so glad with everything Young Expat Services did for us. Eline was both friendly and professional from the very beginning. Searching for the right school for one’s child is a daunting task and it is more so when you have to look for one in a different country.
Eline guided us beautifully right from the very beginning. I had a call with her before I moved to Amsterdam where she explained how the preschool system works in the Netherlands. She answered all my questions with both patience and confidence and provided me with reading materials to help me prepare with what lay ahead. Once we moved to Amsterdam, Eline helped us again with picking the school that would be perfect for our daughter. She helped me fill out forms and even taught me a little Dutch in the process. It is always good to have a friendly guide and Eline was always there whenever I needed to talk to her. She negotiated with the school we selected about the fees and timings on my behalf. I am very happy with the school we selected and I thank Eline and YES with all my heart. I would love to work with them again next year when we have to select a primary school. YES is great with helping expats like us and I would gladly recommend their services to anyone who is looking for schools for their little ones.”
Family Chaudhuri, Booking, 2018
We had a wonderful experience with YES. From the moment we first engaged with YES, it was clear that YES was here to provide bespoke personalised service to suit our needs and desires, and their recommendations reflected our objectives of allowing our young kids (5 & 3 years old) to learn Dutch language and culture but set in an internationally diversified environment and curriculum. The first school YES recommended became our top choice and we managed to successfully find a place (transfer into Group 1/2) with minimal headache. The advice of YES on the process was extremely helpful and clear. Furthermore, our experience with Elisabeth at YES who provides language and cultural assimilation assistance for kids during their first months has also been a great pleasure. Overall, we would greatly recommend the services that YES provides to anyone transitioning into Amsterdam from abroad.
Family Hui, Booking.com, 2018
Florencius International School heeft na wat (gebouwgerelateerde) tegenslagen eindelijk een start weten te maken. Eline en Anita van Young Expat Services hebben daarbij een zeer belangrijke rol gespeeld. Door hun inzicht in de behoeften van Expatfamilies, hun netwerk en hun kennis van zowel het Nederlandse, als het Internationale speelveld èn door de inzet van hun enorme enthousiasme in het voorbereidingsproces van onze International School, zijn we in staat geweest om een geweldige basis te leggen voor de International School die we willen zijn. Met een geweldige hands-on mentaliteit hebben ze niet alleen met ons meegedacht, maar ook onderzoek gedaan, scholen bezocht, potentiële internationale leerkrachten gescreend en ga zo maar door. Eline en Anita, dank je wel daarvoor en ik hoop dat we elkaar nog veel tegen zullen komen in het veld!
Gerwin Kets (deputy head) Florencius International School, 2018
We were very pleased with the help we received from everyone at YES. Because we had unique situation – an older child who attended an internationale taalklas and a younger child who went straight into a Dutch primary school – we really relied on YES. They cared deeply about our children and our family. And it was important to them that our kids flourished outside of school, too. We knew that we could talk with them about anything and we really appreciated that. Without YES, our first year in the Netherlands would have been much more difficult. We are very grateful for their help.
John and Jena Hubbard, Booking, 2017
I want to say “thank you” to Eline and Elisabeth so many times! When you come to different country especially with kids, it’s so hard not to get confused in different processes, like finding a good school and putting you baby in it. But thanking to you, that process was not so hard. Eline consulted me which school would be better for us, taking into consideration that my older boy doesn’t know Dutch. I was very pleased that she not just found me the nearest school to my home, but the best school, where teachers were so interested in a new boy, who’s not speaking Dutch. By the way, Eline helped me to speak with headmaster of the school and fill all the papers there. I want to write separately about Elisabeth, because she is just amazing! For the first days when my boy didn’t want to go to new school where he didn’t know anyone, she came there to meet him 6 times. And she taught him Dutch during the games. That was so good! He loved that so much! I told him that Elisabeth will wait for you at school and he was changing his mind and was going to school with a smile. Elisabeth knows how to open children’s heart. So, thank you again. It was a please to know you.
Iuliia Izhetska, June 2017
I wanted to take this opportunity to personally thank you for all the effort you have put in to help my daughter with a school in the Netherlands. You have been very pro-active from the day I decided to move to the Netherlands and helped me make the right choice with schools for my little one. I know we had to change mid-way from a school in Hilversum to Haarlem, but you still made sure I got a place at Haarlem. If not for you, I would still be struggling to find a good place for my daughter. Thanks a Ton!!! I am grateful for the assist provided by you and the YES group.
Vinod Shankar, Booking.com, 2017
Moving to the The Netherlands was a big challenge for us, mainly because we were worried about our oldest son, Davi. With the help of Anita (school search) and Elizabeth & Claudia (Dutch lessons & help with integrating into the Dutch school culture) we found the right school for both our children. All these services before & during his adaptation period was a very pleasant experience. My children enjoyed the guidance from both Claudia & Elisabeth, became more confident and started to enjoy going to school here in The Netherlands. We would like to thank you for what you have done for our children.
Family Diethelm, Booking.com, May 2017
Thanks for the great support!
Fabricio and Priscilla Booking.com, May 2017
From our first meeting, Eline at Young Expat School was easy to talk with, direct, clear and concise, and incredibly helpful. Eline was integral in my understanding of the Dutch education system. She provided me with valuable information, contacted me about key actions, contacted voorschools on my behalf, and aided me in registering my son for preschool. She will continue to provide support to our family when my son is ready to register for a primary school at the age of three. I am so grateful for her assistance! I cannot imagine navigating these crucial decisions without her advice and support. Thank you so much!!
Megan Castello, Booking.com, 2017
Thank you very much for finding us a place at this daycare, that was the most stressfull part of the relocation 😉
Claire Herbe, 2016
Me and my husband came from Spain one year ago with three kids, aged 3, 7 and 9. With the suppport of the Partner Program of Booking.com, Anita and Eline at YES have helped us even before we came, to set our kids in the dutch education system. They were there for us at all times, with video conferences and personal interviews, starting from knowing our kids individually, their interests and personalities and understanding us together as family, in order to meet our needs in terms of education. They helped us to find the best school for them, supported in all the administration, with the school search and were there to explain how the dutch education system works, and what we could expect. Our experience has been a fantastic one. They suggested that our older kids start in a termporary school for one year to learn the dutch language, and for the little one, they found place for her at a great Kindergarden. If we had any problem we could also contact them at any time and they would speak to the schools translating our worries and helping us understand the dutch culture.
The kids were happy since the beginning and now they are prepared to enter the dutch national school. We are confident that the school choice that we made with their help is the best. Once they start, they will also help our kids with their integration in the dutch system with dutch lessons for some weeks, individual coaching, paperwork, and cultural integration strategies. One thing we spoke about is the ‘buddy’ system, so that our foreign kids don’t feel appart and have the sense of belonging so they can find their way accompanied by a fellow student during their integration process. We are very happy to have had the support of Anita and Eline and feel thankful, since one of the most complicated challenges of moving to a new country is that our children feel good and comfortable with the change and feel this is their new home.
Paola and Carlos, 2015
Young Expat Services helps our re-pats with returning to the Netherlands after living abroad for some time. She guides them through the Dutch system and tells them all the new developments in the Dutch education that could be of importance for their children. With all the experience of Young Expat Services our families get to take the right decisions for their children, find good schools and give them a ‘soft landing’ in Holland again. A worthy service that makes our employees happy.
Anita de Wreede, HR Vopak, Rotterdam March 2016
Would be delighted to recommend to all of you in need for professional help in the guidance of exploring and finding a daycare/school for your little once – Young Expat Services. Their professional attitude and care not only will direct you to your right choice, but also you will feel secure in their work and decisions.
We are very glad that Young Expat Services was our support in our child life decisions and we highly recommend them to anyone with positive experience guaranted.
Biljana and Orce Dimitrovski Booking.com, Jan. 2016